Project Detail
Full Mobile Coverage Area For Medical Offices
A 75,000-square-foot medical office building does not function at an optimal level because an outdated Distributed Antenna System (DAS) inhibits ubiquitous communication due to the frequency spectrum changes with the carriers. The medical office’s main function is to provide important patient and administrative data to a hospital campus but is unable to do so due to a limited mobile coverage area.
Project Highlights
The Challenge
As new communication channels are developed, hospitals and their corporate subsidiaries use mobile technology to communicate on a range of subjects. From patient care to administrative details, hospital campuses and corporate offices need to be in constant communication to optimize effectiveness. While across-the-board communication has vastly improved the overall function of medical offices and hospitals, our client became inhibited by the limited network. Their previous DAS shut off quick and easy communication, which delayed important messages and frustrated staff members. As the medical office and hospital worked side by side, the staff remained unable to use tablets and smartphones to convey important billing and diagnostic data.
This limited network became the root cause of several issues:
- The system deterred quick and easy communication between the staff.
- The medical office’s employees missed several important calls from doctors and administrators.
- The fast-paced operations slowed down due to frequently missed attempts at communication.
The Solution
In our client’s unique situation, we needed to create an expanded network that fit the needs of a medical office. To overcome this obstacle, we needed to design the ideal solution that allowed the medical office and the hospital campus to communicate effortlessly.
After we pinpointed the problem with the radio frequency at the medical office, we found the DAS needed to allow both AT&T and Verizon to be used. We created a neutral host multi-carrier system that would allow the medical office to function at its highest level with clear and available communication capabilities.
For this medical office, we needed not only to solve the technological problem but also to create an agreement with the current network providers. After we coordinated our services with vendors, we handled materials and labor and ensured quality management of the new system.
The Outcome
All mobile devices remained functional in our client’s office long after we completed the job. Through quality assurance and regular maintenance, we made certain the new mobile coverage area supported all carriers with widespread coverage. Our client experienced no failed communication between their office and the hospital campus and daily work was completed faster and more accurately.
Key Numbers
Quick Specs
Venue Size
75,000 SF
Network Capabilities
LTE and 5G
Carriers Supported
AT&T and Verizon Wireless
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